1. What types of leather products do you sell?

We offer a wide variety of high-quality leather products, including wallets, bags, belts, jackets, footwear, and accessories such as keychains, phone cases, and more. Each piece is carefully crafted from premium leather.

2. How do I care for my leather products?

Leather is durable and ages beautifully with the right care. To keep your leather items in top condition:

• Keep them away from direct sunlight and excessive heat.
• Clean them with a soft cloth or brush to remove dirt and dust.
• Use a leather conditioner or moisturizer to keep the leather soft and prevent cracking.
• Avoid contact with water to prevent stains or damage.

3. Is the leather used in your products genuine?

Yes, all of our leather products are made from genuine leather sourced from reputable tanneries. We ensure that each product is crafted from high-quality materials for lasting durability.

4. How can I check the size of your products?

Each product listing includes detailed size charts and measurements. We also provide guidance on how to properly measure your size for clothing and accessories. If you’re still unsure, feel free to reach out to our customer service team.

5. Can I customize my leather product?

Yes! We offer customization options on select products. You can add initials, custom engraving, or choose from various color options. Please check the product page for customization availability.

6. How long will it take to receive my order?

Orders typically ship within 1-3 business days. Delivery times vary depending on your location, but most orders arrive within 5-7 business days. We offer expedited shipping options for faster delivery.

7. Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary based on your location. Please check our shipping policy for more details.

8. What is your return policy?

We offer a 30-day return policy on most items. If you’re not satisfied with your purchase, simply contact our customer service team to initiate a return or exchange. Custom or personalized products may be excluded from this policy.

9. Do you offer gift wrapping or packaging?

Yes, we offer gift wrapping for an additional charge. Your leather product will be beautifully packaged, perfect for gifting. You can choose this option during checkout.

10. Are your leather products ethically sourced?

Absolutely! We prioritize ethical sourcing and ensure that our leather comes from sustainable and responsible sources. We work with trusted suppliers who adhere to high standards of labor practices and environmental responsibility.

11. Do you have a physical store I can visit?

At the moment, we operate exclusively online. However, we occasionally host pop-up events or collaborations in select cities. Sign up for our newsletter or follow us on social media to stay informed about any upcoming events.

12. How can I contact customer service?

You can reach our customer service team via email at support@kayzerleather.com, or by calling (123) 456-7890. We are available Monday to Friday, 9 AM – 6 PM.