Thank you for shopping with Kayzer Leather! We strive to deliver your orders in a timely manner. This Shipping Policy outlines the shipping methods and costs associated with your order, as well as our commitment to getting your leather products to you securely and efficiently.

1. Processing Time

• Order Processing:
  Orders are processed within [insert number of business days] business days (Monday through Friday, excluding holidays). You will receive an order confirmation email once your order has been successfully placed. A shipping confirmation email will be sent once your order has been dispatched.
• Delayed Orders:
  In rare cases, due to inventory discrepancies or high order volumes, there may be a delay in processing your order. If this occurs, we will notify you by email and provide an updated delivery estimate.

2. Shipping Methods and Delivery Times

We offer several shipping options depending on your location:

• Domestic Shipping (within [Your Country]):
  • Standard Shipping: Typically takes [insert number of days] business days.
  • Expedited Shipping: Typically takes [insert number of days] business days.
• International Shipping (outside [Your Country]):
  • We offer international shipping to most countries. Delivery times for international orders vary depending on the destination, but generally, international shipments may take [insert number of days] business days.

Note: Delivery times are estimates and are not guaranteed. Unforeseen delays may occur, particularly during peak seasons or due to customs processing.

3. Shipping Costs

Shipping costs are calculated based on the weight of your order, shipping method, and delivery location. Shipping costs will be displayed at checkout before you finalize your purchase.

• Free Shipping:
  We offer free shipping on orders over [insert amount] for customers within [your country or region]. For international orders, please refer to our checkout page for shipping fees.
• Additional Fees:
  Customers are responsible for any applicable taxes, duties, or customs fees that may be applied by the destination country. These fees are not included in the price of your order and will be billed separately by your local customs office.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email, so you can track your package as it moves through the shipping process. Please note that it may take up to 24 hours for the tracking information to be updated after shipment.

5. Shipping Restrictions

• P.O. Boxes:
  We are unable to ship to P.O. Boxes at this time. Please provide a physical address for your order.
• International Restrictions:
  While we strive to offer worldwide shipping, there may be some restrictions on certain products or destinations. If we are unable to ship to your location, you will be notified promptly.

6. Lost or Damaged Packages

• Lost Packages:
  If your package is marked as delivered, but you have not received it, please check with your neighbors or local delivery office. If you are unable to locate your package, please contact us within [insert number of days] days, and we will assist you in investigating the issue.
• Damaged Packages:
  If your package arrives damaged, please contact us immediately at [insert contact details], and we will help you resolve the issue, which may include sending a replacement or issuing a refund.

7. Address Changes

Please ensure that the shipping address entered during checkout is correct. We cannot make changes to the shipping address once an order has been processed. If you notice an error in your shipping address, please contact us as soon as possible to make adjustments before shipment. 

8. Customer Support

If you have any questions or concerns regarding shipping, feel free to contact our customer support team:

Kayzer Leather
Email: info@kayzerleather.com
Phone: +49 157 388 13 806
Address: Weißkirchener Straße 61440 Oberursel (Taunus) Hessen Germany

9. Changes to This Shipping Policy

We may update this Shipping Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We recommend reviewing this policy periodically.

By purchasing from www.KayzerLeather.com, you acknowledge and agree to the terms outlined in this Shipping Policy.